All questions and problems should be resolved through the Customer Service. Rates and fees are subject to change without notice. All rates and applicable charges are subject to change in accordance with legal requirements. Federal, state, and local taxes may apply. Services are provided subject to terms and conditions of federal and state tariffs. Application of surcharges and fees has the effect of reducing total minutes on card. The card has no cash value and is non-refundable. Be sure to safeguard your card at all times.